package co.helpdesk.faveo;
import com.pixplicity.easyprefs.library.Prefs;
import org.json.JSONArray;
import org.json.JSONException;
import org.json.JSONObject;
import java.text.ParseException;
import java.text.SimpleDateFormat;
import java.util.Date;
import java.util.Locale;
import java.util.TimeZone;
import co.helpdesk.faveo.model.ClientOverview;
import co.helpdesk.faveo.model.NotificationThread;
import co.helpdesk.faveo.model.TicketOverview;
/**
* This helper class is responsible for parsing ticket,client and for the notifications.
* Here we are doing the JSON parsing for the particular model class.After
* getting the json data we are creating object for that model class.
*/
public class Helper {
/**
* Tickets Page.
* @param jsonArray refers to the array of JSON elements.
* @param i position of the element in array.
* @return object for ticket overview.
*/
public static TicketOverview parseTicketOverview(JSONArray jsonArray, int i) {
try {
//Date updated_at = null;
String firstName = jsonArray.getJSONObject(i).getString("first_name");
String lastName = jsonArray.getJSONObject(i).getString("last_name");
String username = jsonArray.getJSONObject(i).getString("user_name");
// String email = jsonArray.getJSONObject(i).getString("email");
String profilePic = jsonArray.getJSONObject(i).getString("profile_pic");
String ticketNumber = jsonArray.getJSONObject(i).getString("ticket_number");
String ID = jsonArray.getJSONObject(i).getString("id");
String title = jsonArray.getJSONObject(i).getString("title");
Prefs.putString("ticket_subject",title);
// String createdAt = jsonArray.getJSONObject(i).getString("created_at");
// String departmentName = jsonArray.getJSONObject(i).getString("department_name");
// String priorityName = jsonArray.getJSONObject(i).getString("priotity_name");
// String slaPlanName = jsonArray.getJSONObject(i).getString("sla_plan_name");
// String helpTopicName = jsonArray.getJSONObject(i).getString("help_topic_name");
String ticketStatusName = jsonArray.getJSONObject(i).getString("ticket_status_name");
String updatedAt = jsonArray.getJSONObject(i).getString("updated_at");
String dueDate = jsonArray.getJSONObject(i).getString("overdue_date");
String priorityColor = jsonArray.getJSONObject(i).getString("priority_color");
String attachment = jsonArray.getJSONObject(i).getString("attachment");
String clientname;
if (firstName == null || firstName.equals(""))
clientname = username;
else
clientname = firstName + " " + lastName;
return new TicketOverview(Integer.parseInt(ID), profilePic,
ticketNumber, clientname, title, updatedAt, priorityColor, ticketStatusName, i + "", attachment, dueDate, clientname);
} catch (JSONException e) {
e.printStackTrace();
}
return null;
}
/**
* Client Page.
* @param jsonArray jsonArray refers to the array of JSON elements.
* @param i position of the element in the array.
* @return object for client overview.
*/
public static ClientOverview parseClientOverview(JSONArray jsonArray, int i) {
try {
String clientID = jsonArray.getJSONObject(i).getString("id");
String clientPicture = jsonArray.getJSONObject(i).getString("profile_pic");
String userName = jsonArray.getJSONObject(i).getString("user_name");
String firstName = jsonArray.getJSONObject(i).getString("first_name");
String lastName = jsonArray.getJSONObject(i).getString("last_name");
String clientEmail = jsonArray.getJSONObject(i).getString("email");
String clientPhone = jsonArray.getJSONObject(i).getString("phone_number");
String clientMobile=jsonArray.getJSONObject(i).getString("mobile");
String clientCompany = jsonArray.getJSONObject(i).getString("company");
String clientActive = jsonArray.getJSONObject(i).getString("active");
String clientname;
if (firstName == null || firstName.equals(""))
clientname = userName;
else
clientname = firstName + " " + lastName;
return new ClientOverview(Integer.parseInt(clientID), clientPicture, clientname
, clientEmail, clientPhone,clientMobile, clientCompany, clientActive, clientname);
} catch (JSONException e) {
e.printStackTrace();
}
return null;
}
// public static ClientOverview parseClientTickets(JSONArray jsonArray, int i) {
// try {
// String clientID = jsonArray.getJSONObject(i).getString("id");
// String clientPicture = jsonArray.getJSONObject(i).getString("profile_pic");
// String firstName = jsonArray.getJSONObject(i).getString("first_name");
// String lastName = jsonArray.getJSONObject(i).getString("last_name");
// String clientEmail = jsonArray.getJSONObject(i).getString("email");
// String clientPhone = jsonArray.getJSONObject(i).getString("phone_number");
// String clientMobile=jsonArray.getJSONObject(i).getString("mobile");
// String clientCompany = jsonArray.getJSONObject(i).getString("company");
// String clientActive = jsonArray.getJSONObject(i).getString("active");
// String f = "", l = "";
// if (firstName.trim().length() != 0) {
// f = firstName.substring(0, 1);
// }
// if (lastName.trim().length() != 0) {
// l = lastName.substring(0, 1);
// }
// return new ClientOverview(Integer.parseInt(clientID), clientPicture,
// firstName + " " + lastName, clientEmail, clientPhone,clientMobile, clientCompany, clientActive, f + l);
//
// } catch (JSONException e) {
// e.printStackTrace();
// }
// return null;
// }
/**
* Notification Page.
* @param jsonArray jsonArray jsonArray refers to the array of JSON elements.
* @param i position of the element in the array.
* @return object for notification thread.
*/
public static NotificationThread parseNotifications(JSONArray jsonArray, int i) {
try {
String message = jsonArray.getJSONObject(i).getString("message");
int ticketID = jsonArray.getJSONObject(i).getInt("row_id");
int notiID = jsonArray.getJSONObject(i).getInt("id");
String created_at = jsonArray.getJSONObject(i).getString("created_utc");
String senario = jsonArray.getJSONObject(i).getString("senario");
String seen = jsonArray.getJSONObject(i).getString("seen");
JSONObject requester = jsonArray.getJSONObject(i).getJSONObject("requester");
int clientID = requester.getInt("id");
String firstName = requester.getString("changed_by_first_name");
String clientPicture = requester.getString("profile_pic");
String lastName = requester.getString("changed_by_last_name");
String userName = requester.getString("changed_by_user_name");
String clientname;
if (firstName == null || firstName.equals(""))
clientname = userName;
else
clientname = firstName + " " + lastName;
return new NotificationThread(clientPicture, created_at, ticketID, message, clientname, senario, clientID, notiID, seen, clientname);
} catch (JSONException e) {
e.printStackTrace();
}
return null;
}
// public static Long notiRelativeTime(String dateToParse) {
//
// SimpleDateFormat sdf = new SimpleDateFormat("MM.dd.yyyy HH:mm:ss");
// sdf.setTimeZone(TimeZone.getTimeZone("UTC"));
// Date d = null;
// try {
// d = sdf.parse(dateToParse);
// } catch (ParseException e) {
// e.printStackTrace();
// }
//
// SimpleDateFormat output = new SimpleDateFormat("d MMM yyyy HH:mm");
// output.setTimeZone(TimeZone.getDefault());
//
// String formattedTime = output.format(d);
// Date gg = null;
// try {
// gg = output.parse(formattedTime);
// } catch (ParseException e) {
// e.printStackTrace();
// }
// // SimpleDateFormat day = new SimpleDateFormat("dd");
//// String formattedDay = day.format(d) + Helper.getDayOfMonthSuffix(Integer.parseInt(day.format(d)));
//// formattedTime = formattedTime.replaceFirst(formattedTime.substring(0, formattedTime.indexOf(" ")), formattedDay);
//// sdf.parse(dateToParse);
// return gg != null ? gg.getTime() : 0;
// }
/**
* Converting UTC to local returns long timeinmillseconds.
* @param dateToParse is the date that we have to parse.
* @return
*/
public static Long relativeTime(String dateToParse) {
SimpleDateFormat sdf = new SimpleDateFormat("yyyy-MM-dd HH:mm:ss");
sdf.setTimeZone(TimeZone.getTimeZone("UTC"));
Date d = null;
try {
d = sdf.parse(dateToParse);
} catch (ParseException e) {
e.printStackTrace();
}
SimpleDateFormat output = new SimpleDateFormat("d MMM yyyy HH:mm");
output.setTimeZone(TimeZone.getDefault());
String formattedTime = output.format(d);
Date gg = null;
try {
gg = output.parse(formattedTime);
} catch (ParseException e) {
e.printStackTrace();
}
// SimpleDateFormat day = new SimpleDateFormat("dd");
// String formattedDay = day.format(d) + Helper.getDayOfMonthSuffix(Integer.parseInt(day.format(d)));
// formattedTime = formattedTime.replaceFirst(formattedTime.substring(0, formattedTime.indexOf(" ")), formattedDay);
// sdf.parse(dateToParse);
return gg != null ? gg.getTime() : 0;
}
/**
* UTC time conversion to local time returns String Date.
* @param dateToParse
* @return
*/
public static String parseDate(String dateToParse) {
try {
SimpleDateFormat sdf = new SimpleDateFormat("yyyy-MM-dd HH:mm:ss");
sdf.setTimeZone(TimeZone.getTimeZone("UTC"));
Date dAte = sdf.parse(dateToParse);
SimpleDateFormat output = new SimpleDateFormat("d MMM yyyy HH:mm");
output.setTimeZone(TimeZone.getDefault());
String formattedTime = output.format(dAte);
SimpleDateFormat day = new SimpleDateFormat("dd");
String formattedDay = day.format(dAte) + Helper.getDayOfMonthSuffix(Integer.parseInt(day.format(dAte)));
formattedTime = formattedTime.replaceFirst(formattedTime.substring(0, formattedTime.indexOf(" ")), formattedDay);
sdf.parse(dateToParse);
return formattedTime;
} catch (ParseException e) {
e.printStackTrace();
return dateToParse;
}
}
/**
* Comparing two dates for DUEDATE.
* @param duedate1
* @return
*/
public static int compareDates(String duedate1) {
SimpleDateFormat sdf = new SimpleDateFormat("yyyy-MM-dd HH:mm:ss");
SimpleDateFormat sdf1 = new SimpleDateFormat("yyyy-MM-dd");
sdf.setTimeZone(TimeZone.getTimeZone("UTC"));
sdf1.setTimeZone(TimeZone.getTimeZone("UTC"));
Date date = null;
Date date2=null;
try {
date = sdf.parse(duedate1);
date2=sdf1.parse(duedate1);
} catch (ParseException e) {
e.printStackTrace();
}
SimpleDateFormat output = new SimpleDateFormat("d MMM yyyy HH:mm");
SimpleDateFormat output1 = new SimpleDateFormat("d MMM yyyy");
output.setTimeZone(TimeZone.getDefault());
output1.setTimeZone(TimeZone.getDefault());
String formattedTime = output.format(date);
String formattedTime1=output1.format(date2);
Date dueDate = null;
Date curntDate = null;
Date dueDate1=null;
Date currDate1=null;
String currentStringDate = new SimpleDateFormat("d MMM yyyy HH:mm", Locale.getDefault()).format(new Date());
String currentStringDate1 = new SimpleDateFormat("d MMM yyyy", Locale.getDefault()).format(new Date());
try {
dueDate = output.parse(formattedTime);
curntDate = output.parse(currentStringDate);
dueDate1=output1.parse(formattedTime1);
currDate1=output1.parse(currentStringDate1);
} catch (ParseException e) {
e.printStackTrace();
}
int i = 0;
if (dueDate1.equals(currDate1)) {
i = 2;
}
else if (dueDate.after(curntDate)) {
i = 0;
} else if (dueDate.before(curntDate)) {
i = 1;
}
return i;
}
private static String getDayOfMonthSuffix(final int n) {
if (n >= 11 && n <= 13) {
return "th";
}
switch (n % 10) {
case 1:
return "st";
case 2:
return "nd";
case 3:
return "rd";
default:
return "th";
}
}
/**
* Email validation.
* @param target
* @return
*/
public static boolean isValidEmail(CharSequence target) {
return target != null && android.util.Patterns.EMAIL_ADDRESS.matcher(target).matches();
}
}
